Thanks to a throwaway comment on a blog I
follow, I learned of the recent mumsnet furore. Off I went to read it
(naturally.) I don't spend much time on mumsnet, indeed my mumsnet
knowledge thus far had been limited to the historic "penis beaker" episode. I found
the thread fascinating (ahem, talking about the beauty thread now...)
it was originally titled something regarding Caroline Hirons as the
whole chat had been triggered by an innocent reader asking whether the
blog posts had been sponsored or not. A character named Iamnina had
proceeded to spill the beans. Allegedly, this Nina works in PR and had
an axe to grind. Soon enough the bloggers being discredited got
wind of this mumsnet thread, and in addition to the usual outrage and
denial, they have apparently managed to get mumsnet to not only
edit the title of the thread, but also completely delete every post by
Iamnina and no doubt ban her. I find these draconian tactics really
repellent and as I had been toying with the idea of writing a post, this made my mind up.
I wish I'd copied and pasted every post by Iamnina. I had actually
thought at the time that I should do it, but I decided: I don't
blog anymore - what's the point? If anyone reading this has a copy then
do please get in touch and I'll incorporate her points here, hopefully
blogger is a safe platform (cue MI5 suspenseful music.) And, reader I
know you guessed it, as this is such a hackneyed tale, but one of the reasons I stopped blogging was because it had started as a
hobby and then it became a duty. I was beginning to get sent products.
Getting what feels like "presents" tumbling through your letter box
every day is very different to documenting what you spend your own
clutched pennies on. Knowing your blog post will be read by the PR who
sent you the "present" and might get angry or upset, or told off by
their boss, all because of your post... It's nothing like a blog
anymore. Not that getting samples was unpleasant, far be it for me to imply, as I have read many times - that getting samples is a chore/ or a workload/ tiring - or anything like that. But all the same, it does constrain you; it gives the whole enterprise a different spin. My relationship to beauty (I am a dinosaur for saying this) was ambling over to the beauty counters, chatting to my friends (erm, I
mean, the beauty counter staff) and seeing the posters and the shiny new
display cases and picking out the delectable new treats. Then testing
them, either loving my new purchases, or feeling angry that I'd wasted
my money. And the blog would be the channel within which to record these
innocuous findings.
This
is what beauty blogs and YouTube channels were in those days... I'm
harking back to 2007 or so. Now the popular channels and blogs are to be
viewed with suspicion and there is an 'us' and a 'them' which didn't
exist at the outset. I remember Zoella's blog when she wrote about
working in a post office. Every entry was her little Superdrug haul or
her Primark haul, or so it seemed to me (I was not a regular follower
but such was the gist at the time.) Incidentally, I find it amusing that bloggers and youtubers call their
PR spoils a "haul". Although far nearer the mark than they intended, the
general understanding of a haul is that which they have bought
themselves. But this is a side note. Of course the legacy of these humble
beginnings is mercilessly and unnaturally sustained, and naive
youngsters do still think of the content as independent.
But a long time ago, the puppet masters arrived to take the reins. The
only bloggers and YouTube popular channels who can afford to be truly
independent, well, that's the word: afford. They have to be rich (£200
serums and £35 lipsticks do take their toll) either from their own
pockets or from the adverts on their sites which pay by the
sheer scale of readership or viewing figures and not by the content as
such. As Iamnina put it, ironically these adverts allow the content maker
to be independent.
But
the real money comes from the euphemistic "consultancy fees". What is
it that the brands consult bloggers about, what mystery? As with all Law
('the Law is an ass') there follows a loophole.
And here is the loophole to the FTC. As the mumsnet
discussion made clear, to any untainted mind, 'reviewing' a product and taking a consultancy fee for, mais bien
sur, a wholly unrelated consultation, is quite clearly a conflict of
interest. There isn't any need to expand on such an obvious point.
When
the FTC first came to upset the party, many blogs and youtubers (I
would say the very ones who are now at worst fault) would put resentful,
falsely jesting disclaimers. Something along the lines of: 'These were
sent to me by little fairy elves at X brand towers but they didn't put a
gun to my head, I just happen to absolutely love these products and I
wouldn't lie to you my lovely cherry buns as you're the ones I answer to
not them!' Occasionally they would adopt a more hostile jokey
demeanour, well how can I pastiche or better the eponymous Caroline
Hirons who was criticised on the mumsnet thread for her advice after
just such a disclaimer, to "chill your tits." Making light of the
product being sent for free, to my mind, was never a solution. There is
nothing inherently wrong with getting samples, but trivialising the
disclaimer is almost akin to an admission of guilt. Misplaced guilt, but
still guilt - aggressively defensive.
Iamnina's
posts laid bare all the agency business dealings.Blogger and YouTube
stars know their worth and will not allow brands a free ride (and hurrah for that!) but to keep their audience
on side, they have to pretend to not know their worth. They have to
apologise for new houses, new handbags, new noses and breasts. They have
to pretend or at least force friendships in line with who belongs to
their agency. British Beauty Blogger piped up with characteristic
journalistic nous, why don't you write a few posts on my site and see
what it's really like! Iamnina scathingly told her that she was not
referring to mid tier but to what were the select few bona fide
"influencers": Bloggers and YouTube stars who can merely allude to a product for it to sell out instantly. I think she also meant by implication, blogs with less discerning readership. In other words, young impressionable minds who are made to feel that if they don't buy this then they have forfeited their allegiance.
What
made me a blogger, and I dare say all the original early bloggers and
YouTube hosts, at that point all ignorant of the freebies - let alone
wealth and fame and privilege that now can be reached (I nearly said
'achieve', but frankly some of those terribly written blogs and some
YouTube channels which have to lay bare every tiny detail, and to my
mind are mind numbing, I don't consider enviable or worthy of the term...) - well what made us want to engage with an audience, was a camaraderie. For
its own sake. Sharing favourite makeup purchases and saying why other
makeup was horrid. Now nothing is without repercussion. The makeup has a PR person who is a new friend. What would happen to her if
I slate the product? Will she be blamed and I'll have ruined her day?
Or more accurately perhaps, it's the agency PR who is the friend, or
more than friend, the employer? We, the audience, become the gift to
this new friend. We are the currency for the friend who can open doors,
doors not only to new makeup and dresses and plastic surgery and
anything in between ("pah! chicken feed!") but holidays and all sorts of
bonuses which lead to real opportunities.
One
of the accusations which this Iamnina levelled, was that charities have big
budgets. She added a wink face emoji to intensify this point. This must have touched a nerve because some bloggers at this point became incensed. (Sali
Hughes I believe, but I didn't read her rebuttal which she linked
to on mumsnet, because I found her tone very patronising and unduly
harsh.) I know charities do have budgets and pay huge salaries (but this
is another tirade entirely which I shall not fall into) so it's not
incredible to assume some blogger charity posts are indeed paid for.
It's not very nice to think of a post which talks about losing friends
or family members and beseeches the reader to go and donate generously,
all whilst the post has been paid for. But such is the world and it's
become a case where unless expressly written "I waived a fee for this
post and I have never consulted with their company or affiliated brands"
we can't be chastised for assuming they have! Anyhow, this is
the way the world works - if you think celebrities advising us where
to put our meagre pennies aren't being paid themselves, or benefiting
from the exposure for their own ends, then that's something you should
really wake up to. It might be sad or cynical but that's capitalism for
ya. In fact these people truly believe that their fee is merely a token, and they are still being very charitable... Later posts came and said perhaps this Iamnina was a charlatan. But each Iamnina post had had the unmistakeable ring of truth. Not only that, but she predicted every blogger retaliation; every move just as if these bloggers were robots.
Successful
bloggers and YouTube channels need to start
representing themselves as what they really are: a business. No longer, a
girl next door. This doesn't mean they lose their value. Although to an
extent, that is what happens in that they dissociate. But in
theory they could continue to be useful. Instead of being a like minded
consumer, they could become a reference library and you choose the voice
you feel resonates with you. The trouble is, with everyone's pay packet
at risk, they all inevitably sing from the same hymn sheet at the same
time, so pick one you've picked them all. Their original voice has been quashed. In this agency led tribe war
system, the only way to be independent is to have faith to just allow
the ad revenue to fund you and continue your own purchasing and
reviewing, and hope the brands in turn feel that regardless of bad
reviews they might get, not to be featured on your blog is an
unimaginable offence. But for a real millionaire lifestyle, I suspect that only a seasoned agency with all the right contacts can get you there.
Bloggers and YouTube hosts have become amazingly
proficient at social media so who knows how long a middleman will be
needed? Although every PR seems to be interconnected; one wrong move
can provoke a domino effect. Presumably an agency limits such blunders. And there is
always the thinly veiled suspicion that your appeal can be obliterated
overnight, so better to invest via a puppet master who can keep you on
the leash and avoid any ill advised opinions or photos and such.
I remember buying a highlighting powder on the recommendation of a YouTube video. It had
been sent to them for free and I realised that implicitly, but I didn't
think that had to compromise them. Well, the powder was horrible and
chalky. The betrayal was genuinely
upsetting. A pleasure in reading blogs and watching videos,
is the unbridled contempt for a poor performing product. With freebies, or even more deceptively, gift vouchers, if a product isn't good, and if the blogger is 'honest', we just
won't hear about it. It won't do to criticise a freebie after all. And
arguably, it isn't quite right to criticise something if you didn't
suffer paying for it. Reading a very measured criticism which
hastily recommends another same brand product, is almost as bad as not
having mentioned it. It's this guarded, measured and bland reporting
which we'd celebrated blogs for avoiding. No more shall I buy magazines,
we had all chanted jubilantly. Well, as the adage goes, the revolution eats its own
children.
No comments:
Post a Comment